Shipping Policy
Shipping Policy
At Zorapearls, we carefully prepare every order to ensure your jewelry arrives safely and beautifully.
Order Processing Time
⁙ Orders are typically processed and shipped within 1–3 business days.
⁙ Customized or handmade items may require additional preparation time and are usually shipped within 3–5 business days.
⁙ Orders are not processed or shipped on weekends or public holidays.
Shipping Destinations
We ship worldwide, serving customers across the globe.
Shipping Costs
⁙ Free standard shipping is available on orders over $50.
⁙ Orders below $50 will be charged a standard shipping fee, calculated at checkout.
⁙ For remote areas or special delivery locations, additional shipping charges may apply. We will contact you for approval before shipment if extra payment is required.
PO Boxes & Remote Addresses
We do not cover additional shipping, customs clearance, or delivery surcharges for:
⁙ PO Box addresses
⁙ Remote or hard-to-reach areas
⁙ Locations that require extra customs handling or special delivery fees
If additional charges apply to your address, we will notify you before shipping. Orders may be held until the additional fee is confirmed.
Estimated Delivery Time
Delivery times may vary depending on destination and customs processing.
⁙ United States, United Kingdom, Canada, Australia: approximately 7–12 business days
⁙ Other countries: approximately 10–15 business days
Please note that delivery times are estimates and may be affected by customs, local postal services, peak seasons, or unforeseen delays.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the customer’s responsibility and are not included in the product price or shipping cost.
Order Tracking
Once your order has been shipped, a tracking number will be provided via email. Please allow 24–48 hours for tracking information to update.
Delays & Lost Parcels
While we strive to ensure timely delivery, delays may occur due to factors beyond our control. If your order appears delayed or lost, please contact us and we will assist in tracking your shipment.
Incorrect Address
Please ensure your shipping address is accurate at checkout. Zorapearls is not responsible for orders delivered to an incorrect or incomplete address provided by the customer.